Overview
Lifestyle Generalist role based in Australia (QLD, NSW or VIC). Remote role based in Melbourne. Full-time position, 38 hours per week, with day shifts from Monday to Friday, starting from 8:00 am or 9:00 am. The role involves working with Ten Group's APAC team to provide high-end lifestyle and concierge services to members.
Responsibilities
Travel - planning bespoke itineraries and securing unique experiences
Retail - sourcing exclusive products or hard-to-find items
Entertainment - arranging restaurant bookings, event tickets, and unforgettable experiences
Use research skills, creativity, and excellent communication to deliver tailored solutions within agreed timeframes
Share knowledge and best practices with the team and across the global business
Requirements
Native-level business English skills for communication with English-speaking members
Excellent verbal, interpersonal, and problem-solving skills; calm and professional under pressure
Able to work independently, multitask, and manage tight deadlines
Detail-oriented, adaptable, and committed to high customer service standards
Strong administration and organizational skills
Experience in luxury service, hospitality, travel, dining, or ticketing is a plus
Remote role in Australia; 40-hour week with day/evening shifts, including weekends and public holidays
Benefits
The chance to be part of a dynamic, global team
Opportunities to learn, grow, and progress your career
Exposure to some of the world\'s most exclusive events and experiences
A supportive, team-oriented working culture
Competitive compensation and benefits
Video overview and access to Ten Group\'s loyalty reward programs and sabbatical-friendly perks
About Ten Group: Ten Group is the global market leader in lifestyle and concierge services, with 20+ offices and 800+ professionals delivering exceptional service to members daily. We combine expert human service with a proprietary tech platform to offer access to travel, live entertainment, dining, and luxury retail. We partner with top suppliers to negotiate exclusive benefits and design loyalty programs for corporate clients. We are growing rapidly and are focused on ongoing innovation and expansion.
Are you ready to help us become the most trusted service business in the world? Apply now and start your Ten journey!
Note: This is a remote role based in Melbourne, Australia; full-time position.
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📌 Lifestyle Concierge - English Speaker -Qld, Nsw Or Vic-Based
🏢 Ten Lifestyle Group
📍 Adelaide