Deliver Exceptional Frontline Service
* About the Role: We are seeking a seasoned professional to lead our frontline team in delivering exceptional service standards, driving occupancy outcomes, and streamlining front-line operations. As the key point of contact for residents, staff, and partners, you will champion a warm, professional front desk experience, solve problems fast, exceed expectations, and set the tone for resident care.
About You: To succeed in this pivotal leadership role, you must have:
1. Unrestricted Work Rights in Australia.
2. A Working with Vulnerable People's Check (ACT).
3. Proficient technology skills and administrative system confidence.
4. Excellent communication skills and professional presentation.
5. Demonstrated leadership experience within hospitality or a similar setting.
Benefits: Enjoy an inclusive culture, collaborate with a diverse and engaging team, voice your opinions through annual surveys and Viva Engage, company-funded flu vaccinations, general referral bonuses up to $1,000 AUD/NZD for successful referrals, and travel perks with exclusive rates at Essence Hotels & Apartments.
About Us: At UniLodge Living Group, we believe great living experiences start with great people. Whether your passion lies in property management, hospitality, or community engagement, you'll find purpose and opportunity here. Join us in creating exceptional living environments across Australia and New Zealand.