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Service desk team lead: mentoring & escalations expert

Sydney
Infosys BPM
Posted: 6 June
Offer description

Infosys BPM is seeking a Technical Team Leader for their Service Desk in Sydney. The role involves managing a team of technical executives, overseeing daily delivery, and ensuring performance compliance. The ideal candidate should have experience in team management and a strong background in technical support.

The position requires excellent communication skills and a technical degree, with a preference for ITIL certification. It's a permanent full-time role, requiring Australian full work rights.

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