Policy & Procedure Writer Role
This is a key support role within the Governance Team, providing assistance to ensure risk management strategies across Product and Claims Divisions are implemented effectively.
* We offer a range of career development opportunities to help you grow in your role.
* You will have access to discounts on insurance products, retail outlets, and gyms.
* The role allows for work from home two days per week.
The Role: Governance Analyst - PRG
As a Governance Analyst - PRG, you will support the first-line risk and compliance team to deliver risk management strategies across Product and Claims Divisions. Key responsibilities include coordinating responses to legislative or regulatory changes, overseeing governance frameworks, and providing advice on major change initiatives.
Primary responsibilities include:
* Governance Activities: Policy and procedure design, implementation, and improvement.
* Monitoring Activities: Adherence to controls, policies, and procedures.
* Reporting: Management of obligations registers and control mapping.
You will be responsible for ensuring policies and procedures evolve with regulatory and strategic changes, maintaining and improving documentation frameworks, supporting the wider Product Governance & Risk teams, and implementing and improving monitoring activities to ensure controls are effective.
What We're Looking For
* A minimum of 3 years' experience in General Insurance product/portfolio management, underwriting, or claims, especially Motor, Travel, or Domestic property insurance.
* Relevant tertiary qualification or professional qualification (e.g., ANZIIF).
* Experience with compliance and regulatory matters.
* Knowledge of short-tail insurance products, underwriting, and rating systems.
* Critical thinking and data problem-solving skills.
* Strong communication and relationship skills.
About Us
Auto & General Australia is the country's fastest-growing major Motor and Home insurer, offering a range of insurance products through brands like Budget Direct, ING, Qantas, Virgin Money, and Coles Insurance. We value diversity and foster an inclusive culture. If you're passionate about contributing to our success, apply today.