Key Responsibilities:
* Coordinate the shipping of orders, prepare documentation, and manage logistics.
* Maintain accurate inventory records and monitor stock levels to ensure timely replenishment.
* Troubleshoot and resolve delivery-related issues.
* Provide exceptional customer service by answering inquiries and addressing concerns.
* Assist with administrative tasks as required to support operational efficiency.
Requirements:
* Proven experience in a shipping or logistics role, preferably in manufacturing or distribution.
* Demonstrate strong organisational and time management skills, able to multitask and prioritise effectively.
* Exhibit excellent communication and customer service skills, able to liaise with internal and external stakeholders.
* Proficient in using business software, such as inventory management systems and Microsoft Office suite.
Essential Skills:
* Problem-solving
* Time Management
* Communication
* Inventory Management
* Logistics
About This Role:
This is a fantastic opportunity for an organised and customer-focused individual to join our team as a despatch officer. The successful candidate will be responsible for coordinating the despatch of orders, maintaining accurate inventory records, and providing exceptional customer service.