The Company:
What is a typical day like at the Johns Lyng Strata Services? The answer is never dull. Positioned as one of Australia's leading Insurance Builders, Johns Lyng Group has been established since 1953, offer stability and security and have a reputation for excellence. Highly talented business units coupled with management's transparent & honest attitude towards staff make us ready for any building emergency.
The Role:
We are looking for an experienced Administrative Assistant with drive and energy, motivated by putting our customers first. Our high performing team at the Bowen Hill office have a genuine desire to see others succeed. In this fast-paced environment, you will be well supported and given opportunities for advancement and growth. This isn't your run of the mill admin role, we need innovators able to think outside the box, strong communicators that can listen, be accountable and have great time management skills. This is a fantastic chance to join a stable and secure company that values its people above all else
This position will be a full-time permanent opportunity, commencing as soon as possible
Key Responsibilities
* Provide admin support to the team who aim to deliver an exceptional service to clients both internally and externally.
* Schedule estimator attendances across Sydney Metro and Newcastle locations effectively in line with SLA's.
* Liaise between insured parties and insurance companies.
* Dispute / issue resolution as required.
* Work closely with estimators to ensure quotations are submitted in accordance with SLA's.
* Process invoices.
About You:
Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? The following selection criteria is also important, but we are happy to teach and mentor you along the way.
* Previous administration experience desirable however not essential
* Strong customer service skills
* Ability to work well under pressure.
* Insurance background highly regarded, however not essential.
* Excellent written and verbal communication skills, including a professional phone manner.
* Ability to develop strong relationships.
* Excellent time management and organisational skills
* Strong attention to detail
* Highly computer literate including Microsoft Excel, PowerPoint & Outlook
* Can-do & positive attitude
We Offer:
* An immediate start
* A respected organisation with stability and security
* Support and guidance from experienced managers
* A positive and rewarding team culture.
* Future career progression where great work is recognised and rewarded.
* Up to date technology
* Discounts on technology, fashion, and leisure
Please note: The successful candidate must have the right to work in Australia and be prepared to undergo a pre-employment medical examination and criminal background check if required.