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Customer service manager/customer service assistant manager

Mount Barker
Drakes Supermarkets
Customer Services agent
Posted: 10 January
Offer description

Overview

Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. We are seeking an experienced Customer Service Assistant Manager at the Aston Hills Store.


Responsibilities

* Work as part of an enthusiastic team in a highly competitive supermarket environment.
* Demonstrate customer service and POS knowledge.
* Supervise teams and manage rostering where appropriate.
* Ensure strong commitment to customer service and effective communication with management, team members, customers and external stakeholders.
* Lead by example, motivate the team, and solve problems as they arise.


Qualifications

* Experience in customer service; POS knowledge is desirable.
* Excellent communication skills.
* Ability to supervise teams and understand rostering.
* Hands-on approach with passion and enthusiasm.
* Commitment to work health and safety standards.


To succeed in our organisation

* Display a passion for customer service and a positive "can do" attitude.
* Lead by example and motivate a team.
* Communicate effectively with management, team members, customers and external stakeholders.


Benefits

* Attractive remuneration and 10% company discount.
* Full on the job training provided.
* Potential for promotion.
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