Automated Guided Vehicle & Pneumatic Tube System Maintenance Technician
We are a well‐established Australian company with a rich history dating back to 1889. As the leaders in the Automated Materials Handling & Pneumatic Tube Systems industry, we are seeking a dedicated Installation/Service Technician to join our team. Your role will involve providing outstanding service, maintenance, and installation support to prestigious clients such as Qld Health, Coles, Woolworths and NSW Health.
Responsibilities
* Conduct preventative maintenance services and respond to emergency call‐outs.
* Monitor automated guided vehicle and pneumatic tube system hardware and software to ensure optimal performance and address any issues.
* Solve problems and troubleshoot on‐site and remotely through telephone support.
* Collaborate with internal teams and communicate effectively with customers and their representatives.
* Install PVC tubes (75 mm‐160 mm) at hospitals, supermarkets, and construction sites.
* Participate in an after‐hours on‐call roster and occasionally handle emergency break‐fix call‐outs.
* Ensure AGV systems communicate with other relevant systems such as building management systems, fire systems, lift interfaces and door interfaces.
* Control and manage operational workflows using personal handheld devices and portable or desktop computers.
* Receive training and support from technical experts.
* Escalate technical issues that cannot be resolved onsite.
Qualifications
* Electrical trade background or aptitude preferred.
* Ability to interpret schematics and construction plans.
* Ability to work on construction sites, hospitals and other client locations.
* Experience with PVC tube installation desirable.
* Strong problem‐solving and troubleshooting skills.
* Strong collaboration and communication abilities.
* Flexibility for on‐call, occasional emergency duties, and remote travel.
* Valid driver's licence.
* General hand tools.
Benefits
* Company vehicle, mobile, iPad, power and industry‐specific tools, and uniform provided.
* Award conditions such as penalty rates, travel allowance, etc.
* Training opportunities.
* Collaborative and diverse work environment.
We are looking for an individual with strong mechanical aptitude, proven problem‐solving abilities, and a commitment to delivering high‐quality work. The ideal candidate will be comfortable working autonomously and as part of a dedicated team. Comprehensive training on our internal systems will be provided. Please submit your resume and a cover letter outlining your relevant skills.
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