Job Title
A challenging opportunity has arisen for an experienced Pre-Delivery Supervisor to join our dynamic team in Rockhampton. In this role, you will be responsible for supervising and educating the pre-delivery team on correct workplace processes and procedures.
Key Responsibilities:
* Supervise and educate the pre-delivery team on correct workplace processes and procedures such as accessory fitting, installations and changeouts.
* Be the liaison between the service office and the floor - helping allocate, monitor and report on jobs.
* Liaise with Sales and the Parts Department to deliver desired outcomes.
* Inspect and sign off of jobs to ensure all work is carried out to the manufacturers' requirements.
* Carry out pre-delivery services.
* Provide exceptional and professional customer service.
Requirements:
* Experience in a similar role at a truck, car, machinery or agricultural dealership.
* Truck mechanic qualification or any other mechanic qualification.
* Experience leading a team with strong leadership skills.
* Problem-solver, team player, excellent communicator with high level organisational skills.
* Customer-focused with strong customer service skills.
* Strong diagnostic and problem-solving skills.
* Quality workmanship.
* Kenworth or DAF experience (desirable).
What We Offer:
* Attractive hourly rate + penalty rates.
* Leadership training and career advancement.
* Well-equipped and supportive workshops.
* Social events and friendly team environment.
* Health and wellbeing support programs.
* Retail, banking and health insurance discount programs.