Business IT Trainee
A leading navigation and administration service provider specialises in supporting people accessing disability and mental health services to chart a path forward as defined by the individual.
The organisation acts as the primary NDIS Service Provider, helping clients activate and connect to the right services so they can achieve their identified goals. The mission is to provide sustainable and quality services that meet the needs of people with all disability types and complex needs.
By playing a navigation role, the organisation supports clients with having their voice heard in matters that affect them, understand the supports available to them, and have informed decision-making to enable choice and control.
About the Role
The Business IT Trainee is an entry-level role designed to strengthen internal operations while offering a pathway to grow skills in business administration, IT, and digital engagement.
This role blends office administration, IT systems support, social media management, and recruitment support, ideal for someone organised, communicative, and eager to develop technical and operational expertise.
* Learn and improve administrative, IT, and digital processes.
* Communicate clearly and kindly with colleagues, clients, and stakeholders.
* Build technical skills with tools like Microsoft, Teams, social media platforms, and client management systems, with potential to grow into an expert.
Responsibilities
* Contribute to efficient daily processes and provide practical solutions.
* Support the team in delivering exceptional service to clients with complex needs.
The Business IT Trainee is responsible for:
* Assisting with client inquiries and managing data.
* Maintaining a strong digital presence and supporting recruitment and onboarding.
* Providing basic IT support and troubleshooting Microsoft 365 and Teams issues.
* Learning to use automation tools to improve efficiency in administrative tasks.
* Supporting data security and backup procedures for client and business records.