We are seeking a seasoned Service Operations Manager to lead our front-of-house team in delivering exceptional guest experiences.
About the Role
This is an exciting opportunity for a motivated and organized individual to oversee pre-opening operations, manage staff, and ensure seamless service delivery. The successful candidate will be responsible for:
* Oversight of pre-opening preparations, including training and equipment setup
* Recruitment, development, and motivation of a high-performing FOH team
* Delivering outstanding customer experiences through attentive service and effective communication
* Collaboration with the Head Chef to align food and beverage offerings with exceptional service standards
* Effective management of reservations, functions, and private events to maximize revenue potential
* Maintaining a smooth, professional, and financially sound operation by controlling costs and implementing efficiency measures