Overview
Job Description of RAN RIC/NOC engineer in Sydney and Tasmania:
Qualifications
* Diploma/Degree in Electrical / Computer science/ Electronic Engineering
* Australian Citizen with full work rights
* NV1 clearance desirable
* Minimum experience 5 years in a technical environment
* Computer literate (Excel, Word, Outlook)
* 2-3 years commercial experience in a Network Operations Centre, CSP/ISP environment preferred
* Knowledge of routers and switches
* Knowledge of layer data communications protocols
* Ability to verify that switches and routers as well as their configured network services and protocols operate as intended within a given network specification
* Must have the ability to trouble shoot network problems effectively in a network operations environment
* Ability to log and troubleshoot core signalling (HLR, HSS), SIM authentication, Call Flow, Trace a fault from Customer Equipment to Core etc.
* Manage the provisioning/deprovisioning of SIMs
* L1, L2 and L3 experience with Nokia preferred. Private LTE experience will be an add-on
* Good understanding of Nokia Digital Automation Cloud (NDAC) Dashboard and Helpdesk Portal preferred
* Will be flexible to work from 8 to 12 hours (shifts) during weekdays
* Be able to solve technical problems identified in the network
* Maintain a broad knowledge of all products, services and NOC procedures
* Be able to support the network on a high technical level
* Strong interpersonal communication skills, verbal and written
* Excellent organizational, multi-tasking, prioritizing and teamwork skills
* Ability to work independently with little supervision
Responsibilities
* Be part of the group for resolving Private 4G/5G requests / issues
* Be Responsible for L2 and L3 activities and Managing resolution and co-ordination between Field Onshore Engineer, Customer Service Operations team and the Vendor (Nokia)
* Thorough understanding of Incident and Problem Management, Change and Configuration Management and Service Level Management
* Be able to solve technical problems identified in the network
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