Customer Service Representative Opportunity
We are seeking a skilled and experienced Customer Service Representative to join our team.
Job Description:
This role involves providing exceptional customer service through inbound calls, delivering accurate product information, and updating customer records efficiently. You will also be responsible for resolving customer complaints in a timely and professional manner.
Key Responsibilities:
* Handle customer inquiries and resolve issues in a prompt and courteous manner.
* Provide product information and make recommendations to customers.
* Update customer records accurately and efficiently.
* Resolve customer complaints in a fair and timely manner.
* Work collaboratively with colleagues to achieve business objectives.
Requirements:
To be successful in this role, you will need:
* Previous experience in customer service.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and adapt to changing priorities.
* Basic computer skills and familiarity with customer management systems.
Benefits:
This is an excellent opportunity to work for a dynamic company and develop your skills in customer service.
About the Role:
This is a full-time position with regular working hours and occasional public holidays.