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Customer service representative (remote) (ballarat)

Ballarat
AI Jobs
Customer Services agent
Posted: 19 November
Offer description

Customer Service Representative (Remote)

Join to apply for the Customer Service Representative (Remote) role at AI Jobs

We're Hiring | Remote | Flexible schedule

About the Role

We are seeking detail‑oriented professionals to contribute to AI projects focused on customer relationship management. You will evaluate AI‑generated responses to client service and account management scenarios, ensuring natural and accurate communication.

Key Responsibilities

- Review and rate AI responses for empathy and accuracy.
- Provide structured feedback on account management simulations.
- Develop prompts that reflect realistic customer inquiries.
- Work with project teams to enhance AI conversational quality.

Qualifications

- Bachelor’s degree or higher in Business, Communications, or related field.
- Excellent written English and interpersonal understanding.
- Prior experience in account handling or customer service preferred.

Apply Now!

Seniority level

- Entry level

Employment type

- Part‑time

Job function

- Analyst

Industries

- Technology, Information and Internet, IT Services and IT Consulting, and Education Administration Programs

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