Job Description - Bar Supervisor - Zeta Bar (HOT0BJGD)
Job Number:HOT0BJGD
Work LocationHilton Sydney, 488 George Street, Sydney 2000
A Bar Supervisor oversees the bar service to ensure high-quality, efficient beverage service that enhances the Guest experience and complies with licensing regulations related to alcoholic beverages.
Zeta Bar offers experiential cocktails, sunset hour, vinyl and martini nights, and private events, with stunning views of the city skyline and the Queen Victoria Building from the rooftop terrace.
What will I be doing?As a Bar Supervisor, you will supervise the bar service to deliver a high standard of beverage service, ensuring guest satisfaction and regulatory compliance.
Your responsibilities include:
Maintaining effective bar service emphasizing quality and efficiencySetting, implementing, and monitoring guest service standardsPreparing the outlet according to operational standardsEnsuring compliance with licensing laws and hotel procedures, including staff trainingPossessing comprehensive knowledge of all beverages, their preparation, presentation, and training staff accordinglyTraining team members on health, safety, fire regulations, and proceduresEnsuring team members are well-presented and adhere to uniform standardsManaging staff shortages and reporting absences as per proceduresHandling administrative tasks related to staff managementMaximizing revenue through upselling, excellent service, and motivational techniquesWhat are we looking for?Successful candidates will demonstrate:
A warm, attentive personality and professional appearanceStrong listening and responsiveness to guest needsExcellent leadership, communication, and interpersonal skillsAccountability and resilienceHigh commitment to customer serviceAbility to work under pressure and adapt to different situationsPreferred qualifications include:
Experience in customer service in a supervisory rolePassion for exceptional guest serviceBasic IT skillsWhat will it be like to work for Hilton?Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to extended-stay suites.
With over a century of service, Hilton is committed to delivering exceptional guest experiences.
Our vision is "to fill the earth with the light and warmth of hospitality," and our Team Members are central to this mission.
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