To leverage robust data-driven strategies and tactical support and embedding IHG Revenue ways of working to drive optimal revenue performance in allocated portfolio of hotels.
Key Accountabilities
- Work remotely as the direct revenue leader for 2-6 hotels holding daily/weekly/monthly revenue generation calls with the hotels (depending on the service level of the hotel
- Maintain IHG system and revenue process expertise status for self and direct reports.
- Work closely with Revenue Services Performance Directors & Sr PRM community to find ways of improving performance, share agreed best practice and successes.
- Actively collaborate with cross functional teams to drive the needs of the business – including tools, data, reporting and processes.
- Help develop new SL’s & deliverables in line with the needs of the BU
- If assigned, manage, coach and set up development plan for PRA (portfolio revenue Analyst) colleagues
- Ensure the effective roll out of new tools, system releases & programs ensuring team education and adoption.
- Develop the Revenue Management talent pipeline across IHG Revenue Services, through the utilization of their individual strengths and abilities and by supporting their ongoing development and career goals.
- Stay up to date with intelligence in the hotel industry & market(s) and use insight to drive revenue performance for the hotels within the portfolio
- Lead or participate in agreed projects as requested.
- Provide commercial team with insight into hotel performance and outlook
- As needed, attend portfolios review with commercial team
- Support NHOP set-up either directly or through direct reports
- As needed, provide direction & support to area Managed hotels not on the program
- Practice and promote a work culture around the five Winning Ways & Growth Behaviors of Move Fast, Think Return, Talk Straight & Build One Team
- Uphold and embed IHG Revenue (RMH) reputation as the preferred resource solution to drive performance
Key Skills & Experiences
Education –
Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience.
Experience –
- 5+ years progressive work-related experience in financial/strategic planning, revenue management, pricing with proficiencies in multiple disciplines/technologies/processes, preferably in the hotel industry or similar environment.
- Demonstrated knowledge of revenue management principles, effective hotel pricing concepts, yield management optimization and selling strategies.
- Strong communication, decision making, influencing/consensus building and analytical skills with clear understanding of impact on IHG goals and bottom line
- Strong leadership, team building, interpersonal and communication skills
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