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Passionate Talent Acquisition Specialist at Data#
Work for an Australian HRD Employer of Choice winner for 10 years in a row!
Join a forward-thinking organisation that values new ideas and innovation.
Join Data#3 as a Customer Support Representative, where you’ll play a crucial role in delivering outstanding service and support to our technology clients.
In this full-time hybrid role (2 days in the office) based in Brisbane, you’ll provide expert assistance, streamline processes, and collaborate with internal teams to ensure a smooth customer experience. If you’re passionate about problem-solving, customer satisfaction, and working in a fast-paced tech environment, we’d love to hear from you!
About Data#3
Listed in 1997, Data#3 is an ASX200 listed company with gross sales of $2.8 billion in the 2024 financial year. Headquartered in Brisbane with over 1,400 employees, it operates across 12 locations in Australia and Fiji.
Voted HRD's Employer of Choice for 9 consecutive years and named one of Australia’s Best Workplaces in Technology by Great Place To Work in 2024, Data#3’s culture is built on five core values: Honesty, Excellence, Agility, Respect, and Teamwork (HEART). These values guide our internal and external interactions.
Key Responsibilities
Partner with Account Executives to support customer success through quotes, proposals, and tailored solutions
Manage customer relationships through responsive communication and proactive problem-solving
Drive operational excellence through accurate pricing, reporting, and order management
Coordinate with stakeholders to ensure customer satisfaction and timely delivery
Support business development through administrative excellence and event coordination
About You
2+ years' experience in technology sales support or customer service
Strong proficiency in Microsoft Office, especially Excel and Word
Proven ability to build positive customer relationships
Excellent organizational skills and attention to detail
Experience in IT product administration and vendor management
This role offers career growth opportunities in the technology sector within a respected industry leader. Join a dynamic team that values initiative, customer focus, and professional development.
At Data#3, we value diversity, equity, and inclusion. We are committed to fostering a welcoming, respectful, and inclusive workplace, and we encourage your application.
Please note, as part of our recruitment process, we will conduct reference checks, verify your right to work in Australia, and may require background and police checks for security clearance.
REF: SACA112840
Additional Details
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology and Customer Service
Industries: IT Services and IT Consulting
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