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Customer service team lead

Sydney
beBeeGuestExperience
Customer Services agent
Posted: 14 September
Offer description

Job Overview

The role of Guest Experience Manager is pivotal in the store's leadership team. Directly reporting to the Store Leader, this professional is accountable for creating a culture of inclusivity and belonging among team members.


Main Responsibilities:

1. Lead from the front, setting an example of excellent customer service.
2. Mentor and develop team members, promoting growth and motivation.
3. Collaborate with colleagues to achieve sales targets and enhance overall store performance.


Key Skills and Qualifications:

* Excellent communication and interpersonal skills.
* Ability to motivate and lead a team.
* Strong problem-solving and decision-making skills.


Benefits:

* Ongoing training and development opportunities.
* A supportive and inclusive work environment.
* Competitive salary and benefits package.


About This Opportunity:

This is an exciting chance to join our team as a Guest Experience Manager. If you are passionate about delivering exceptional customer experiences and have a proven track record in team leadership, we would love to hear from you.

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