Position Overview
* Student Success Division
* CQUniversity – Rockhampton, Mackay, Sydney, Gladstone
* Higher Education Worker Level 5
* Total Remuneration: $99,443 to $111,863 pa (salary $84,031–$94,526 plus 17% superannuation and leave loading)
* Full‐time, Fixed‐term (until 31.12.2026)
Job Summary
The Business Support Officer will provide high‐level executive support and play an integral role in the smooth operation of the Student Success Division. The position requires strong judgement, attention to detail, and the ability to manage competing priorities.
Key Responsibilities
* Manage complex diaries and coordinate travel arrangements for senior staff.
* Prepare professional correspondence, documentation and reports.
* Build and maintain strong relationships with internal and external stakeholders.
* Improve administrative workflows and support governance processes.
* Coordinate committees, prepare agendas, minutes and track action items.
* Assist with financial administration, event coordination and a range of project and business support activities.
Benefits
* 17% superannuation (award‐winning superfund option)
* 5.4 weeks annual leave (+ 3 working days paid during Christmas and New Year closure)
* 10 days personal/sick leave and 5 days carer's leave
* 7.25 hours of engaged service leave
* Professional and career development opportunities
* Up to 26 weeks paid parental leave
* Employee Assistance Program and Fitness Passport
Requirements
* Knowledge of university policies and procedures, or ability to acquire it quickly.
* Proficiency in office software and large corporate systems.
* Proven experience providing executive support to senior management.
* Ability to work independently with minimal supervision, preparing detailed documentation on behalf of management.
* Strong interpersonal skills and a focus on quality customer service.
* Completed degree or associate diploma with relevant work experience, or an equivalent combination of education and experience.
Work Rights
Visa sponsorship is not available for this position. Candidates must hold full rights to work in Australia.
Equal Employment Opportunity Statement
CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, as well as CQUniversity's domestic and international student graduates with post‐study work rights are encouraged to apply.
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