Café team members drive service excellence that exceeds customer expectations in every interaction. In the Café, they deliver outstanding service, maximize sales opportunities, and build quality relationships with users. Essential qualifications and experience include delivering exceptional customer service, first aid and CPR certification, food handling certification, and working with children checks. Key personal attributes are a customer-focused approach, an understanding of/enjoyment in the leisure industry, and a motivation to serve Aligned Leisure relentlessly in sales and service.
Key Responsibilities
* Prepare and present food and beverages to serve multiple customers.
* Process point-of-sale transactions efficiently.
* Promote products to customers and aim to maximize revenue.
* Take pride in presenting café services, ensuring food is well stocked and presented, and undertaking regular cleaning of food preparation, serving, and customer areas.