Pet Insurance Sales Representative
Seeking a motivated sales representative to join our dynamic team. You will play a vital role in expanding our pet insurance products and services within Australia.
This is an opportunity for someone new to the industry to contribute to the growth and success of our organisation.
About Us
We are a leading provider of innovative pet insurance solutions. Our strong focus on customer service and commitment to the wellbeing of pets drives us to provide the best possible support and protection for pets across Australia.
Purpose
To upsell and cross-sell our products and services to existing customers via phone, managing both inbound and outbound calls.
* Upsell and cross-sell products and services to existing customers through inbound and outbound telephone calls.
* Leverage our systems and tools to meet sales targets within established service times.
* Identify sales opportunities from existing client quotes within 4-6 week campaigns.
* Qualify prospects by asking targeted questions and guiding them through the sales process from enquiry to policy confirmation.
* Inform management of potential areas for growth in product, service and education sales.
* Triage queries, identify next steps and direct enquiries to appropriate internal teams as required.
* Confidently explain product features, benefits, inclusions, exclusions, pricing and other insurance products.
* Convert warm leads and incomplete applications into active sales.
* Ensure all customer interactions, updates and policy details are logged accurately within CRM systems.
Required Skills
We are open to individuals from a variety of backgrounds and will provide necessary training on the insurance and animal-specific components of the role.
Key skills we are looking for:
* Grit, resilience and determination.
* A strong sense of drive and motivation.
* Excellent oral and written communication skills to interact with customers and internal teams effectively.
* Strong interpersonal and teamwork skills.
* Ability and willingness to learn new information quickly.
Benefits
We offer a range of competitive benefits, including:
* Opportunities for professional development and career advancement.
* A range of discounts on our pet insurance products.
* A friendly and inclusive company culture that celebrates diversity and fosters a sense of community.