We have an exciting opportunity to join our new contract with SA Water Meter Reading and be part of a new team beginning 1/05/2026
We are seeking an Administration Officer.
Key responsibilities include data entry, reporting, customer contacts and other business and client requirements. The role also requires an element of dealing with field staff.
Nature of position: Permanent Full Time
Location: Regency Park, SA
Reporting Line: Assistant Contract Manager
Benefits
· Permanent, full time opportunity
· Access to StreamLife and Employee Benefits Program offering retail discounts and health resources
· Join an industry leader providing essential services to the community for over 30 years
· Career development opportunities in an organisation of 5,000+ people
· Focus on reward & recognition
· Supportive team culture
· Convenient Regency Park office location
Key Responsibilities
· Provide exceptional customer service to all internal and external stakeholders and consumers.
· Process Daily tasks such as rebilling customer accounts, customer contacts, recheck returns.
· Review field results and create audit files if required.
· Assisting readers utilising internal and client systems to locate meters and record anomalies reported
· Helping to meet the daily & weekly KPI's.
· Work well in a small team.
· Utilise the client as well as internal systems.
· Keen attention to detail.
· Proficient in MS office suite in particular Excel
· Any other duties as directed by the Energy & Water Management team.
Skills and Experience-
· Experience in an administrative or customer service role
· months experience in an office environment
· Knowledge of Excel and database systems
· Good communications skills
· High attention to detail
About Us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities.