Company Description
I'm In The Right is a nationwide leader in accident management solutions, specializing in providing replacement vehicles and comprehensive assistance to drivers not at fault in accidents. Our services include accident management, replacement vehicles, vehicle repairs, legal advice, and more, with costs recovered from the at-fault party's insurer. We operate 24/7 to deliver replacement vehicles and support customers whenever and wherever they need assistance. With an extensive fleet ranging from standard cars to commercial vehicles and trucks, we meet a variety of customer needs for both personal and commercial purposes. At I'm In The Right, we pride ourselves on ensuring our customers get back on track seamlessly and stress-free.
Role Description
This is a full-time on-site role for a Vehicle Delivery Agent, located in Elizabeth, SA. The Vehicle Delivery Agent will be responsible for delivering and collecting replacement vehicles, ensuring vehicles are clean and well-maintained, and providing excellent customer service during vehicle handovers. Additionally, the agent will ensure documentation and vehicle inspections are completed accurately and on time while maintaining open communication with the dispatch team and other departments.
Qualifications
* Strong customer service skills, including effective communication and a professional demeanor
* Experience with vehicle delivery, coordination, or similar roles
* Understanding of vehicle maintenance and inspection processes
* Valid driver's license with a clean driving record and ability to operate diverse vehicle types
* Organizational skills and attention to detail for accurate documentation and timely deliveries
* Ability to work flexible hours, including nights and weekends
* Familiarity with safety regulations and vehicle standards is an advantage
* Experience in the automotive or accident management industry is a plus
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