As the standout Front of House/Receptionist, your role is to ensure all staff and visitors to Clemenger Group are greeted in an exemplary manner. You will need to demonstrate exceptional people, organisational and administration skills and a passion for Clemenger Group and its people.
**Responsibilities**:
As Front of House/Receptionist, you are the face of Clemenger Group and have a pivotal role in our client's, visitors and new staff's first impressions. You will need to demonstrate exceptional people and organisation skills and a passion for Clemenger Group and its people. In doing this you will need to embrace and demonstrate the following attitudes and approaches to your work:
A confident, friendly and approachable manger
An ability to juggle several requests and a relentless determination to see them all through to the end and a rapid understanding of tasks required
An ability to stay calm under pressure
A team player with a 'can do' 'what else', solution focused attitude
As Front of House/Receptionist, you will need to work closely with the Office Manager to ensure Clemenger Group day-to-day requirements are run smoothly and efficiently.
**This includes**:
Greeting and dealing with all clients and Clemenger Group staff requests in a friendly and efficient manner (on the phone and in person)
Monitoring meeting room management
Booking couriers and delivering mail
Monitoring stationary stock and ordering as required
Monitor daily client visits by liaising with the Office Manager and Account Management
Ordering any catering for events and meetings and making sure the meetings run smoothly
Managing the bar area and coffee machine requirements with the ability to make excellent coffees to differing client requests
Managing and maintaining reception phone lists in a timely manner
Ensuring the Agency is presentable, clean and organised always including reception, meeting rooms and the kitchen areas
Monitoring and keeping kitchens stocked with consumables and liaising with suppliers to ensure orders, delivery and stock levels are properly managed
Ensuring the vibe/culture of the agency is fun and looking after the staff by overseeing the music playing in the reception area, organising the daily snacks and organising the Friday jolly trolley
Event Management Assistance when required
Adhoc errands as requested by the Office Manager
Flexibility to meet the on-going needs of the Agency and Administration team as priorities change (frequently from hour-to-hour)
**Experience/Skills**:
Exceptional presentation and people skills
Excellent time management, organisational and administration skills
Proficient in MS Office - Word, Excel & PowerPoint - MUST HAVE
Hospitality experience is highly desirable or applicants from a corporate background looking to step in to fun and vibrant industry