Coast & Country Primary Care (CCPC) is an accessible and inclusive disability and primary health care provider, who delivers a diverse range of health and community programs and services across Recent South Wales. Providing services since 2001, we are a not-for-profit organisation that values people – our team, the people we support and the wider community.
At CCPC our vision is “make a positive impact where we live and work”, we live this through our CARE Values; Compassion, Respect, Accountability and Excellence.
At CCPC, diversity and inclusion is everyone’s business. We have created a framework that confirms our commitment to the journey of learning, growing and reforming. We strive towards supporting inclusivity and diversity, nurturing, safety and equitable access for everyone.
About the role
We are looking for an experienced Medical Receptionist to join our team at the Bridges After Hours GP Clinics located in Erina and at Kanwal. You will be required to have capacity to work 2-3 days per week, however you may be required to work additional shifts to relieve cover.
The Clinics are open to the public Monday to Fridays from 7.00pm to 10.30pm, Saturdays 3.00pm to 10.30pm (Erina) and 3.00pm - 7.00pm (Kanwal), and on Sundays and Public Holidays 10.00am to 7.00pm (Erina) and 1.00pm - 6.00pm (Kanwal).
The reception role requires a high degree of autonomy and commitment. Key responsibilities include but not limited to:
- Greet patients, staff and visitors with a warmly manner, both in person and on the telephone
- Provide appropriate support as required by the patient, doctor, and other staff within guidelines of the after-hours service
- Respond to telephone, oral and written requests for information
- Use of medical practice software to coordinate appointments and record patient care and accounts
- Open and close the service
- Set up treatment and consultation room at the beginning of each shift
- Maintain Inventory and ensure supply needs are escalated as required
- Processing of Medicare easy Claims/Batching (including resubmissions)
- Reconcile accounts and takings to balance at close of business
Key Selection Criteria
- Previous medical receptionist experience with a working knowledge of the general practice environment, including Triaging Procedure, COVID safe practices, Treatment Room Procedures and Infection Control
- Working knowledge of Clinical Software in particular Best Practice
- An understanding of the Medicare Benefits Schedule and Workers Compensation
- Working knowledge of Microsoft Office, including Excel and Outlook
- Well-developed interpersonal and communication skills
- Ability to work autonomously with minimal supervision
- Must be available to work evenings and weekends, and flexible to work at our other clinic based in Kanwal
- A valid Working with Children Check (WWCC) and a Criminal Record Check (CRC) issued within the last 12 months
- Salary packaging benefits:
- package up to $15,900 of your salary each FBT year, which can significantly reduce your taxable income and increase your take-home pay
- package up to $2,650 of your meal and entertainment expenses annually per FBT year
- Salary Sacrifice Superannuation payments – boost your retirement savings
- Flare Benefit perks with exclusive discounts and offers on groceries, restaurants, entertainment and travel.
- Wellness benefits including Employee Assistance Program (EAP)
To Apply
- Covering letter addressing the Key Selection Criteria
- Resume
Additionally, due to the Public Health (COVID-19 Care Services) Order (No2) 2022 on Mandatory COVID-19 Vaccination from NSW Health, you will be requested to show proof of your COVID-19 vaccination status.
Enquiries
Tina Swale (Team Leader - People & Culture) on 2*** or **@ccpc.com.au
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