Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!
Why you’ll love working for Hilton!
* Access to the world’s best Team Member Travel Program with highly discounted rates
* Discounts of up to 25-50% on products and services in participating Hilton outlets
* Access to Hilton University training, offering more than 3000 learning programs
* Extensive range of career development opportunities
* Complimentary Dry Cleaning and daily Team Member Meal
What will I be doing?
As Event Sales Coordinator, you will:
* Handle all incoming meetings and event leads professionally to maximise revenue through upselling and convert leads into confirmed bookings
* Achieve event sales in line with targets.
* To work with a sales-focused attitude and be aware of sales opportunities to maximise revenue and adhere to hotel selling strategy.
* Ensure communication between reservations and all other areas of the hotel is professional, efficient and thorough.
* Prepare event orders in a timely manner and in accordance with operations rostering.
* Ensure accurate and up to date customer information in Event booking system. Adhering and maintain systems best practices and standards.
* Conducting informative site inspection in order to build relationships with clients and develop an understanding of their needs and requirements and provide solutions to match in order for a successful event.
* To develop successful customer partnerships including effective pre and post-event meetings
* Maintain a broad range of product knowledge about the Hotel
* To communicate effectively with all hotel departments to ensure the smooth running and success of all functions, including production of detailed function sheets and menus.
What are we looking for?
As Event Sales Coordinator serving Hilton brands you are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* Previous sales, group, and events experience, preferably in hospitality
* Knowledge of Excel, PowerPoint, and Word
* Ability to manage multiple tasks with organisation and planning
* Customer focused and preferably a food and beverage background
* Proactive approach to meeting deadlines and target
* Excellent organisational and administration skills