Being part of the Roadside Services team is about supporting and motivating frontline people while developing the skills needed to step into a Team Leader role. This position focuses on energy, creativity, and a strong desire to grow, contributing to team performance, service delivery, and continuous improvement across roadside operations.
What will you be doing?
This diverse role reports to the Dispatch Manager and is responsible for delivering member service through efficient utilisation of Roadside resources and managing the Member relationship throughout their breakdown experience.
You will utilise your strong leadership skills to ensure your team is engaged and empowered to deliver a successful business outcome.
What are we looking for in you?
The successful candidate will have a demonstrated experience in leadership and exposure to the Dispatch area along with experience in the creation and implementation of change programs. Your ability to develop, influence and motivate internal and external stakeholders will be pivotal to your success. The successful candidate will be strategic in their thinking with a flexible and adaptable attitude.
What can we offer you?
Generous discounts on home, contents and car insurance plus free roadside assistance
A competitive base salary plus superannuation
Member benefits and an active Social Club
In-house Health and Wellness programs and Platinum WorkSafe Certification
We are looking for a self-starter who will thrive in a culture of continuous improvement. Apply with an online application - please send us your cover letter and CV showcasing what you can bring to the team.
Please note: We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.
If you are shortlisted, you may be invited to complete an online automated video interview as part of our screening process.
About RAC
For more than 115 years, RAC has been giving back to WA. As a membership organisation, we're able to reinvest our profits to serve more than one million members and the wider WA community.
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, Aboriginal and Torres Strait Islanders, diverse cultures and backgrounds, LGBTIQ+ identities, and all age groups to apply.
RAC is committed to flexibility. If you need assistance or adjustments to fully participate in the application process, please contact
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Consumer Services