Shuttle Driver & Tour Assistant (Light Rigid Licence Required)
Company Description
Cooinda Lodge Kakadu is a unique resort nestled in the heart of Kakadu National Park, Northern Territory, Australia. Under an Accor hotel management agreement in partnership with the Djigardaba Enterprise Aboriginal Corporation, it offers guests a gateway to explore the UNESCO World Heritage‑listed park. The lodge provides a variety of accommodations, including lodge rooms, eco‑tents and camping sites, along with amenities such as two swimming pools, restaurants, bars, a general store and access to Yellow Water Cruises and the Warradjan Cultural Centre.
We are an equal opportunity employer who fosters a diverse and inclusive workplace and encourages applications from people of all backgrounds, experiences and identities.
You must have the legal right to work in Australia to be considered for this role.
Responsibilities
* Transport guests safely between Cooinda Lodge and Yellow Water Cruises (3 trips per day)
* Conduct pre‑trip safety checks and basic maintenance on vehicles
* Assist guests with boarding, luggage and special requirements
* Maintain vehicle cleanliness and presentation
* Follow all Workplace Health & Safety (WHS) procedures
* Support daily tour operations, including preparing boats, vehicles and equipment
* Welcome and assist guests during boarding and transfers
* Assist with guest manifests, logistics and tour documentation
* Participate in cultural and tourism training to build guiding skills
* Work alongside Indigenous cultural ambassadors to support cultural engagement
* Promote park experiences and lodge activities to guests
Qualifications
* Valid Light Rigid (LR) Licence
* 1–2 years of experience in guest‑facing roles, tour operations or transport
* Strong focus on safety, reliability and customer service
* Good communication and teamwork skills
* Willingness to work in an outdoor, tourism‑focused environment
Desirable
* Knowledge of Kakadu National Park
* Basic First Aid certification
* Interest in environmental and cultural tourism
Benefits
* Work in a world‑renowned natural and cultural setting
* Structured shuttle schedule with predictable hours (3 trips per day)
* Hands‑on experience in tourism and tour operations
* Staff accommodation and meals on‑site free of charge
* Mentoring by experienced guides and cultural ambassadors
* Pathway to full Tour Guide roles and other lodge departments
* Learning & Development: Kakadu knowledge & guiding training, marine licence, H endorsement
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