Reference: P8JOB6013 | Specialist area: Project Management | Sector: IT & Outsourcing
Pyramid8 is recruiting for a proactive Project Coordinator to deliver smooth, high-quality implementations of their Cloud SaaS platform.
In this role, you'll be at the heart of our customer journey—ensuring smooth onboarding, high-quality project delivery, and an outstanding client experience from day one. You'll collaborate closely with our Head of Implementation, as well as teams across Sales and Service Delivery, making a real impact on how we support our customers.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys juggling multiple projects, and takes pride in building robust relationships and delivering results.
What You'll Do
* Lead and coordinate end-to-end customer implementations
* Run client meetings and gather system requirements
* Manage timelines, milestones, and project documentation
* Keep communication flowing between customers and internal teams
* Identify risks early and keep projects on track
* Support customers, resolve issues, and ensure satisfaction
* Keep systems (Jira, SharePoint, trackers) accurate and up to date
What We're Looking For
* Solid communication and customer-facing skills
* Ability to manage multiple projects at once
* Confident leading meetings and capturing requirements
* Highly organized with great attention to detail
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