Claims Consultant Job Opportunity
We are seeking an energetic and passionate Claims Consultant to join our National team. As a member of a supportive team pursuing excellence in customer service, you will be responsible for processing incoming insurance claims and delivering a positive customer experience.
The ideal candidate will have strong problem-solving skills, excellent verbal and written communication skills, and the ability to provide timely and effective responses to customer enquiries.
The role requires technical knowledge of relevant lines of insurance and associated legislation, as well as the ability to develop customer relationships and understand customer requirements.
The successful applicant will be part of a high-performing team that offers a competitive salary package, a tailored career program, and a range of attractive benefits.
* Key Responsibilities:
* Processing all incoming insurance claims in accordance with legislative requirements
* Providing timely and effective responses to customer enquiries
* Developing customer relationships and understanding customer requirements
* Demonstrating enthusiasm and ability to optimise business value to customers
* Taking a proactive approach to problem solving with strong decision-making capabilities
What We Offer:
* A hybrid work environment
* A permanent opportunity
* A competitive salary package
* A tailored career program
* A range of attractive benefits
The successful applicant will be required to demonstrate a passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.