Job description:
The Role
We are seeking a motivated and analytical Junior Business Analyst to join our firm's Practice Operations team. This is an entry-level position designed for a candidate with foundational analytical skills who is eager to learn how business improvement methodologies apply within a legal environment.
Position Requirements
Previous experience using legal software, the Commonwealth Courts Portal, and Microsoft Office is advantageous also.
To be successful in this role, you will have:
* Excellent written and verbal communication skills, and the ability to prioritise and manage workflow.
* Proven computer systems skills including Microsoft Word, Excel, Access, and Outlook and typing skills.
* The ability to work under pressure, and to meet deadlines.
* The ability to work as part of a team whilst also able to work independently with minimal supervision as a self-starter.
* Above all you must be able to respect confidential material and exercise the highest levels of discretion.
* Superior attention to detail.
* The ability to work within a close-knit team.
* You must also know how to relate to people from a range of backgrounds and in a variety of situations, be highly trustworthy, and use good judgment.
* Collect data on matter timelines, administrative task volumes, and resource allocation.
* Articulate and have a proficient grasp of English language (reading, listening, speaking and writing)
* Assist in observing and documenting current workflows across different practice areas.
* Prepare meeting agendas, minutes, and action trackers for internal project meetings.
* Liaise with IT, legal secretaries, and paralegals to gather information and share updates.
* An effective team player with ability to work independently as required.
* Organised, professional and proactive with strong attention to detail.
* Able to overcome problems, courteous and calm under pressure.
* Strong research, intellectual and analytical skills.
* Able to prioritise tasks and meet deadlines.
* Excellent time-management and organizational skills.
Key duties
* Assists in reviewing legal workflows (matter opening, court filings, billing processes) to understand current practices across practice groups.
* Identifies bottlenecks in legal administrative processes and suggests improvements to practice management software configuration.
* Assists in drafting simple functional requirements for legal system enhancements or new software features.
* Helps create basic process maps and workflow diagrams for legal administrative procedures.
* Assists in preparing user guides and quick-reference materials for lawyers and support staff using legal software.
* Supports User Acceptance Testing (UAT) for software updates and new system implementations.
* Prepares basic reports on system usage or matter data using Excel or similar tools
* Travel to other meetings including interstate as needed.
* Coordinate with Solicitors and others in order to ensure that they complete all the tasks in a timely manner.
Hours
The position can be either a full or part-time role. If part time, a minimum of 3 full days or equivalent is desirable.
Our dress code is smart, professional, office attire.
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Also provide a covering letter addressing the above selection criteria and provide two (2) professional referees, one of which should be from the legal profession.
Job Types: Full-time, Part-time
Benefits:
* Professional development assistance
Ability to commute/relocate:
* Canberra ACT: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
* What is the notice period required to give to your current employers if offered the job?
Education:
* Bachelors Degree (Preferred)