Are you looking for a career in financial services that offers growth opportunities and flexible work arrangements?
This role involves making outbound calls to locate customers and investigate overdue accounts, as well as negotiating repayment plans and solutions to suit customers' circumstances.
About Your New Role
* Making high volume outbound calls to customers
* Negotiating repayment plans and solutions with customers
What We Can Offer You
* Three salary reviews in your first 18 months of employment
* A hybrid work environment with the option to work from home three days a week
* Four weeks of paid training with continued support and coaching for six months leading to growth opportunities
Key Responsibilities
* Making and receiving high volume calls to customers
* Investigating overdue accounts and negotiating repayment solutions
* Building relationships with customers using rapport and trust
Requirements
* Experience in a call centre, hospitality, tourism, retail, sales or similar industries
* Persistence and resilience in challenging conversations
* Excellent communication skills (written and verbal)
* A natural problem solver and solution provider