This is an exciting opportunity to elevate your retail leadership career and make a real impact on our business.
About the role
As the leader of the Online Department, you'll oversee the entire process of selecting and packing online orders in-store. This will involve managing a team of Personal Shoppers who work together to ensure seamless customer experiences.
You'll report directly to the Online Department Manager and be responsible for achieving key performance indicators and driving business growth.
About you and your skills
* Proven leadership experience with a track record of success in developing high-performing teams
* A strategic approach to meeting business objectives, including sales targets and cost control
* A flexible attitude towards working hours, including afternoons and evenings
* A commitment to maintaining the highest standards for store appearance, safety, and operational efficiency
* A passion for delivering outstanding customer experiences
* A talent for building and maintaining a positive, inclusive team culture