Associate director library learning and academic skills (parkville)

Position Number: 0020656

Location: Parkville

Role type: Full-time; Continuing

Department: Student and Scholarly Services

Salary: Senior Manager salary package including 17% superannuation

A unique leadership opportunity to shape the future of student learning for over 70,000 students!

Drive innovative, scalable services that enhance scholarly and digital capabilities, support key University strategies, and lead impactful digital transformation.

Enjoy brilliant advantages and flexible hybrid working environment!

The Associate Director, Library Learning and Academic Skills will play a pivotal role in leading the design, delivery, and enhancement of academic support services for students across coursework and graduate research programs. Working closely with the Teaching and Learning Innovation leadership team, this role will drive the development of innovative services aimed at improving students' scholarly, digital, and language skills.

Reporting to the Deputy Director, Teaching and Learning Innovation, the role will drive initiatives aligned with the University's Advancing Students and Education Strategy and Widening Participation Agenda. A key focus will be overseeing service models, metrics, and staff development while contributing to strategic decisions, policy development, and the transformation of teaching and learning services across the University.

• Lead and enhance the delivery of Library Learning and Academic Skills services.
• Drive continuous improvement on strategic and operational priorities of the student experience through the program.
• Lead the development of an operational framework to guide scalable delivery of student support policy.
• Provide high-level management and oversight of specialised teams to deliver best practice scholarly experiences.

You will be a seasoned leader with a proven track record in delivering exceptional service provision, using data to drive continuous improvement, and translating strategic plans into actionable outcomes. With outstanding communication and presentation skills, you will manage diverse stakeholder groups and advocate for business value, aligning impact with organisational strategy while contributing to its development.

• Post-graduate qualifications and extensive relevant experience, or equivalent academic library expertise through skilled experience and training.
• Deep functional knowledge and proven expertise in leading and managing complex, strategic, and integrated service functions within the higher education sector.
• Strong technical skills in strategic program planning, complex decision-making, and resource allocation, with the ability to deliver concurrent initiatives alongside ongoing operational requirements.

For further information regarding responsibilities and requirements please refer to the attached PD.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff. This position sits in the Teaching and Learning Innovation portfolio of Scholarly Services.

In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

We're tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and