Professional Services Consultant Role
This role offers an exciting opportunity to work with tax technology and leverage your Australian tax experience.
As a consultant in the Professional Services team, you will have a wide range of responsibilities as a subject matter expert in our tax software products, leveraging your knowledge and expertise.
* Deliver implementation projects for tax software products, including advising clients as the technical subject matter expert, providing training, and troubleshooting.
* Be involved in sales enablement activities by scoping and selling the value of our tax software products and services to new and existing customers.
* Deliver multiple implementation projects at the same time, working alongside a project manager.
* Enable client retention and relationship management efforts by supporting client relationship managers with the technical expertise needed for customer interactions.
* Prepare guides, implementation reports, training manuals, and other documentation as required.
* Deliver training sessions and webinars to clients.