XPT Software Australia Pty Ltd | Contract
Locations: Melbourne, Sydney, Brisbane, Canberra, Adelaide, Australia. Posted on 04/09/2026
About Us
About XPT
* XPT Software Australia PTY Ltd incorporated in 2016 is a software services company.
* XPT works with top clients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturing domains.
* We have 120+ technocrats in Australia working at our client locations.
* XPT Software Australia is part of group companies with global presence across India & Europe.
* We have served 100+ clients globally, fulfilling their onsite‐offshore needs.
Job Description
CLEARANCE: Must be able to obtain Negative Vetting Level 1
Job details
Infrastructure Engineers implement, manage and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services.
We are seeking an experienced Systems Engineer to support commercial‐off‐the‐shelf and bespoke ICT solutions spanning web/desktop applications, web services, and batch jobs built using the Microsoft .NET technology stack.
Key duties and responsibilities
* Provide ongoing support and technical administration for a variety of commercial and bespoke corporate applications in web and desktop environments.
* Diagnose and resolve system issues and contribute to incident resolution.
* Plan, test, and execute patching activities to ensure compliance with security and regulatory policies and deliver system enhancements.
* Write and review documentation and standard operating procedures.
Technical skills
* Enterprise administration of COTS applications, hands‐on experience in LEX (Legal Case Management), IBM Planning Analytics (TM1/COBRA), Atlassian Jira, Esri ArcGIS / IQ Office (geo mapping), Jade Investigator (Case Management), Blue Prism RPA, Kiteworks Managed File Transfer, Syncplify.me (SFTP), SerraView (workplace management).
* Windows Server and IIS (plus basic Linux): environment configuration, certificates, scheduled jobs, and service troubleshooting.
Criteria
* Availability management: Level 5 (SFIA)Provides advice and guidance on planning, design and improvement of service and component availability. Investigates breaches of availability targets and service non‐availability and initiates remedial activities. Develops plans for disaster recovery and manages testing of disaster recovery plans.
* Capacity management: Level 4 (SFIA)Monitors service component capacity and initiates actions to resolve shortfalls according to procedures. Applies techniques to control demand on resources. Contributes to capacity modelling and planning. Supports design of service component capacity.
* Problem management: Level 4 (SFIA)Initiates and monitors actions to investigate and resolve problems in systems, processes and services. Determines fixes and remedies. Collaborates to implement remedies and preventative measures. Supports trend analysis to improve problem management processes.
* Systems installation and removal: Level 5 (SFIA)Takes responsibility for installation and/or decommissioning projects. Provides effective team leadership, including information flow to and from the customer. Develops and implements quality plans and method statements.
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