Cessnock Multipurpose Children's Centre – Cessnock NSW
We are a non-profit, community-based children's centre, providing centre-based childcare to the Cessnock community for over 60 years.
Providing high quality, affordable care with seven services catering to the widest age groups of children in the area, we supply nutritious meals and flexible learning environments that support and enhance each child's learning and development.
About the role
Our centre has a vacancy for a warm, organised and well-presented Administration Officer, to play a vital role in supporting the day-to-day operations of our childcare centre.
Working closely with the Centre Director, Finance Manager and educators, you will help ensure smooth administrative processes and maintain a welcoming, professional environment for families and staff.
Maintain accurate accounts and attendance records
Provide exceptional customer service to families and visitors
Answering and directing phone calls and enquiries friendly and efficiently
Booking family tours
Support families with the enrolment process and maintaining accurate documentation
Implement service fee collection policy and procedures
Assist families to maintain regular fee payment
Provide administrative support to the Centre Director and wider team as requested
About you
An experienced administrator, you will bring your warm and friendly personality and passion for providing excellent service.
Outstanding customer service and presentation.
Demonstrated effective time management and attention to detail.
Strong administration skills with a high attention to detail
Well-developed interpersonal and communication skills.
Demonstrated ability to work independently and/or as a member of a team
Commitment to maintaining and updating industry knowledge and attend additional training as necessary.
Specific skills/qualifications
Qualification in business administration or related field
Valid Working with Children Check
Proven administration and customer service experience
Experience in an education and care service highly desirable
20% discount on childcare fees
Retail discounts on insurance, travel and technology
If you take pride in keeping things organised then we would love to hear from you.
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