Add expected salary to your profile for insights
Firehouse Subs is coming to Australia — and we're looking for a powerhouse Store Manager to help lead the charge The Store Manager for Firehouse Subs in Australia will play a key role in ensuring we delight guests with great food and an enviable experience when they visit one of our locations or engage with us through digital channels.
Responsible for all day-to-day restaurant operations, you will be the driver of sales, operational standards and of course the customer experience in our very first Firehouse Subs site
About Us
Retail Food Group (RFG) is a global food and beverage company headquartered in Queensland. As Australia's largest multi-brand retail food and beverage franchise owner, we proudly roast and supply high-quality coffee in Sydney and own and produce our iconic Beefy's pies and sweet treats right here in Queensland. We're committed to achieving strong results and supporting our franchise partners, all while fostering a friendly, inclusive environment that values both our partners and our people.
What you'll be doing:
• Deliver an exceptional guest experience by upholding Firehouse Subs and RFG brand standards daily.
• Lead, coach, and recognise team members to ensure consistent service and operational excellence.
• Manage day-to-day operations including stock control, rostering, security, cash handling, banking, and reporting.
• Monitor labour and sales to optimise scheduling and productivity.
• Drive sales growth and implement cost-control strategies to maximise profitability.
• Conduct and reconcile stocktakes as required.
• Ensure compliance with all RFG reporting, planning, and audit processes.
• Lead store self-audits and respond promptly to external audit findings.
• Build and retain a high-performing team through effective hiring, onboarding, training, and leadership.
• Ensure compliance with all employment laws, company policies, and safety procedures.
• Maintain a culture of high standards, customer focus, and brand pride across the team.
What we're looking for:
We're looking for a passionate and driven Store Manager who thrives on leading high-performing teams, upholding brand standards, and creating standout customer experiences. You'll be a hands-on leader who inspires through action, builds team capability through coaching and training, and drives commercial results with a clear focus on quality, service, and growth. With strong operational know-how and a growth mindset, you'll play a key role in bringing the Firehouse Subs brand to life every day.
You'll also bring:
• Proven experience managing the day-to-day operations of a QSR restaurant, with a strong understanding of the fast-paced hospitality environment.
• A passion for delivering exceptional guest experiences and upholding high brand standards.
• Strong leadership skills with the ability to build, motivate, and retain high-performing teams.
• Solid operational knowledge — from rostering and stock control to financial reporting and compliance.
• A proactive, hands-on approach and a commitment to continuous improvement.
• Strong business acumen with a focus on driving sales, managing costs, and achieving commercial results.
• Excellent communication and interpersonal skills, with a focus on collaboration and team development.
• A growth mindset, eager to learn, adapt, and contribute to the successful launch and expansion of Firehouse Subs in Australia.
What's in it for you
• Be part of something big — play a key role in launching Firehouse Subs in Australia and help shape the brand from day one.
• Join a fun, energetic, and supportive team that values collaboration, innovation, and getting things done.
• Competitive base salary plus superannuation.
• Access to industry-leading training and ongoing professional development opportunities.
• Work closely with experienced Operations, People & Culture, and Leadership teams who are invested in your success.
• A values-led culture that genuinely supports your growth and long-term career development.
Keen to be part of something exciting?
At RFG, we're not simply ticking boxes – we're redefining the way we work, lead, and grow. You'll be part of an organisation that values innovation, fosters a strong culture, and is committed to making a meaningful impact. If you're ready to contribute to a dynamic and forward-thinking environment, we'd love to hear from you.
Apply now and help us build something great.
At Retail Food Group, we believe that a diverse and inclusive workplace is key to fostering innovation and success. We are proud to be an equal opportunity employer, committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or marital status. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. Join us and be part of a team where your unique perspectives and experiences are valued and encouraged.
For more information about RFG visit:
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:Which of the following statements best describes your Working Rights within Australia? What are your salary expectations with the position?
Hospitality & Tourism 101-1,000 employees
At RFG, our goal is to offer a range of career and lifestyle support options that empower our team members to carve out their own journeys, make decisions, and construct a future on their terms. We actively promote and aid our employees in attaining success, both in their professional endeavors and personal pursuits. Our culture thrives on diligence and camaraderie. If you're a passionate team player, RFG is the ideal place for you.
At RFG, our goal is to offer a range of career and lifestyle support options that empower our team members to carve out their own journeys, make decisions, and construct a future on their terms. We actively promote and aid our employees in attaining success, both in their professional endeavors and personal pursuits. Our culture thrives on diligence and camaraderie. If you're a passionate team player, RFG is the ideal place for you.
What can I earn as a Retail Store Manager
#J-18808-Ljbffr