Job Description:
At Serco, we're seeking dedicated individuals to join our customer service teams. As a valued member of our team, you'll have the opportunity to build a rewarding career in customer relations.
We're always on the lookout for experienced professionals who can provide exceptional customer service. If you're passionate about delivering outstanding results and building lasting relationships, this role is perfect for you.
Our contact centre clients rely on us to deliver first-class service, and we need your expertise to make that happen. You'll be working closely with our award-winning team to support our clients and contribute to their success.
With a focus on career development and growth, we offer ongoing training and opportunities for advancement. You'll have the chance to learn from experienced colleagues, develop new skills, and take on more responsibility as you progress in your career.
As a key member of our team, you'll be expected to work collaboratively with others, communicate effectively, and maintain high standards of quality and professionalism.
Required Skills and Qualifications:
* Proven experience in customer service or a related field
* Strong communication and interpersonal skills
* Able to work in a fast-paced environment and adapt to changing situations
* Proficient in Microsoft Office or equivalent software
* Ability to work independently and as part of a team
Benefits:
* Comprehensive classroom and on-the-job training
* Rewards and recognition program including awards and retail discounts
* Ongoing training tailored for personal and career development goals
* Meaningful work and sense of purpose
Other Opportunities:
At Serco, we value our employees and strive to create a positive and supportive work environment. We believe that our people are our greatest asset, and we're committed to helping them grow and succeed in their careers.