About the role
We are seeking an experienced and enthusiastic Front of House team member to join our vibrant restaurant, The Birch Geelong, located in Newtown, Victoria. In this full-time role, you will play a vital part in delivering exceptional customer service and creating a warm, welcoming atmosphere for our guests.
What you'll be doing
Greeting and seating guests with a friendly and professional manner
Taking food and beverage orders and ensuring prompt and accurate service
Providing recommendations on menu items and wine pairings
Maintaining a clean and organised dining area
Handling cash and card transactions efficiently
Assisting with opening and closing duties as required
Contributing to a positive and collaborative team environment
What we're looking for
Previous experience in a similar front of house or customer service role within the hospitality industry
Excellent communication and interpersonal skills with the ability to provide exceptional customer service
Strong attention to detail and the ability to work efficiently under pressure
Flexible and adaptable to work in a fast-paced environment
A positive, friendly and professional attitude
An understanding of food and beverage service, including barista experience
What we offer
At The Birch Geelong, we pride ourselves on creating a positive and supportive work environment for our team. We offer competitive wages, opportunities for career development, and a range of employee benefits such as staff discounts and a dynamic, collaborative team culture.
About us
The Birch Geelong is a modern and vibrant restaurant located in the heart of Newtown, Geelong. We are committed to using fresh, locally-sourced ingredients to create delicious and innovative dishes that showcase the best of the region. Our passion for excellent service and creating a memorable dining experience for our guests is at the core of what we do.
If you're eager to join our team and contribute to the success of our restaurant, we encourage you to apply now!