About the role:
Join our dedicated Workplace Services team as Concierge Services Officer to deliver exceptional customer experiences through reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building.
This role is 37.5 hours a week, Monday – Friday, between the hours of 7:30 am – 5:30 pm on a rotating roster.
Key Responsibilities:
Provide a welcoming and professional reception service
Assist with queries related to facilities management services and amenities
Accept, monitor, and control booking for the facilities (BBQ, auditorium, conference rooms, carer's rooms, visitor car park)
Manage video conference services
Answer and transfer external and internal calls
Connect agency employees and clients with various areas
Adhere to the company's WHS policies and procedures
Sounds like you? This is what we are looking for:
We seek a skilled professional with proven customer service excellence and administrative expertise to deliver outstanding support.
Australian Citizenship is essential due to client requirements.
Preferred experience in hospitality/hotel environment or reception.
Ability to obtain and hold an Agency PEP Clearance and/or any additional associated Entity clearances.
What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number ECREQ488816.