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Customer service and admin assistant

Melbourne
Wall Street
Customer Services agent
Posted: 2 May
Offer description

Located in Campbellfield
- Professional, Enthusiastic and Friendly Team
- Competitive Salary!

**The Company**:
Multiform Stone Industries has grown in the past twenty years to become one of the most trusted and reliable suppliers and installers of stone products. They pride themselves on our reliable and quality workmanship from a stable team of people who are our greatest attribute.

Multiform take control of the supply, manufacture and installation of all custom designs, see beyond the possible, welcome challenges and always seek to enhance any finished product to create a spectacular result.

**The Role**:
Responsibilities in this role involves the following:

- Acting as the first-point of contact for our most valuable clients and build strong relationships with internal and external contacts.
- Maintaining the neat presentation of the work space while multitasking in the fast pace environment.
- Answering, screening and forwarding incoming calls.
- Provide the appropriate information to staff and customers.
- Co-ordinate office staff when needed, being of assistance to basic administration needs.

**To be Successful**:

- 1+ years of experience in a reception or in an administrative role.
- MYOB experience (preferred not essential)
- Possession of an approachable, willing and positive attitude.
- Capability for being proactive in a fast-paced environment.
- Demonstrate skills of professional communication in all areas; over the phone, written and face-to-face.
- Ability to multitask at a fast pace, yet organised and constructive way.
- Must show a strong attention to finest of detail.
- Demonstration of scheduling, organising and prioritising skills.

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