This role is responsible for providing business analysis, quality assurance, and some project leadership for the Terminal Efficiencies Project. The role involves leading requirements-to-test strategy workflows throughout the project lifecycle, managing technical deployments of proof of concepts, acceptance criteria, and operational readiness sign-offs. Additionally, the role ensures that technical, business, and change solutions meet business needs and are delivered within acceptance criteria to minimize operational risk and ensure post-production stability.
Scope/Tasks:
* Manage, lead, and direct the test strategy workflow and acceptance processes.
* Partner with business and technology teams to elicit, analyze, translate, and document requirements into effective system and technical specifications that are executable within the test strategy workflow.
* Support business strategies and project requirements for relevant business areas.
* Oversee the transition from projects to operational sustainment, including production turnover, operational readiness, and post-production stabilization.
* Manage end-to-end project phases from requirements gathering to development and delivery.
* Perform additional tasks as required.
Experience:
* Deep understanding of software development lifecycles, such as Agile.
* Experience in gathering, documenting, and clarifying requirements from multiple stakeholders using best practices.
* Knowledge of operational technologies, solution architecture, business processes, and project management workflows.
* Experience in analyzing and improving business processes to increase efficiency and reduce bottlenecks across departments.
Competencies and Skillset:
* Excellent written and verbal communication skills.
* Strong analytical and facilitation skills.
* Ability to communicate technical information effectively to non-technical audiences.
* Proven ability to produce high-quality deliverables.
* Ability to build trust and strong relationships with stakeholders.
* Commitment to quality and attention to detail.
* Ability to see the big picture and break down tasks into manageable parts.
* Facilitation skills to coordinate among peers and drive results.
* Focus on understanding business needs and delivering prompt, efficient, high-quality service.
* Knowledge of real-time operational technology deployment for critical business processes.
Education:
* Post-secondary degree or diploma in Computer Science, Business, or related IT field.
* Project Management certification is a plus.
* Certifications in Business Analysis, Quality, or Technical fields are advantageous.
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