2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Public Sector PeopleSearch and Selection - Public Sector Corporate ServicesAbout Yarra City CouncilYarra City Council is a progressive and community-focused local government with a strong commitment to inclusion, sustainability, and innovation. As part of its Business Transformation agenda, Yarra is seeking an experienced leader to step into the role of Service Planning and Review Lead, a high-impact opportunity to drive service excellence across the organisation.The RoleReporting to the Manager, Business Transformation, this role leads a dedicated team responsible for shaping how Yarra plans, delivers, and reviews its services. It plays a central role in aligning service delivery with Council priorities, community needs and financial sustainability goals, while supporting strategic decision-making at Executive and Council level.This position requires a strong understanding of service review and planning methodologies, change management, and business transformation. You’ll lead the delivery of Council’s Service Review Program, support annual Service Planning activity, and engage senior stakeholders to champion innovation and continuous improvement across the organisation. The role also oversees the development of clear, data-driven reports and recommendations that inform policy and investment decisions.About YouWe’re seeking a strategic and influential leader with demonstrated experience in program and project delivery, ideally in local government or a similarly complex public sector setting. You’ll be confident leading multidisciplinary teams, managing competing priorities, and building strong relationships across diverse stakeholder groups. Your ability to translate data into insight, drive cross-organisational change, and mentor others will be key to your success.This is a unique opportunity to lead transformation in one of Victoria’s most dynamic inner-city councils. At Yarra, every role is considered a climate job, reflecting their genuine commitment to sustainability and long-term community wellbeing. If you are values-led and passionate about shaping high-performing public services, this is a role where you can truly make a difference.Your applicationTo learn more or request a copy of the Position Description, contact Cheri Randell at Public Sector People on 0466 699 297 or email cheri@publicsectorpeople.com.au.Applications close: Monday 19th May 2025Yarra City Council is an equal opportunity employer and a child safe organisation. We welcome applications from people of all backgrounds and identities.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionGeneral Business and AdministrativeIndustriesArchitecture and Planning, Government Administration, and Government Relations ServicesReferrals increase your chances of interviewing at Public Sector People by 2xGet notified about new Service Specialist jobs in Melbourne, Victoria, Australia.Tiffany Service Center Coordinator | Full-time | MelbourneMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoSouth Melbourne, Victoria, Australia 1 month agoBranch Customer Service - Epping Area - Expression of InterestMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoCustomer Service Manager - Behind the MeterMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoCustomer Service Support Staff - MelbourneMelbourne, Victoria, Australia 4 weeks agoPort Melbourne, Victoria, Australia 4 weeks agoAbbotsford, Victoria, Australia 4 days agoCremorne, Victoria, Australia 1 month agoService Coordinator (Maternity Coverage)Melbourne, Victoria, Australia 1 week agoBundoora, Victoria, Australia 3 weeks agoMoorabbin, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 month agoHawthorn East, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoDoncaster, Victoria, Australia 4 days agoCustomer Service Specialist, Strategic AccountsMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoEverWell - Customer Support Specialist - 12month Fixed Term (Remote, Australia)South Yarra, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 2 weeks agoFootscray, Victoria, Australia 3 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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