Hotel Brand: InterContinentalLocation: Australia, Queensland, Hayman IslandHotel: Hayman Great Barrier Reef (HISHA), Hayman Island, Whitsunday Islands, 4801IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.What is the job?Under the general direction of the Food and Beverage Outlet Manager or designate Manager and within the limited of established InterContinental Hotels Group provides a food and beverage service to guests in an unobtrusive and personalised manner consistent with established outlet operations policies and procedures.Your day to dayBe fully conversant with the menu and daily specials when taking orders from guests, upselling wherever possibleProvide a courteous, professional, efficient and flexible service at all times, following hotel standards of performanceEnsure all guest requests are actioned accordingly and presented correctlyAdhere to policies for guidelines on presentation, grooming and punctualityDevelop and maintain cohesive working relationships within immediate team, and wider hotel teamWilling and able to work a flexible rosterWhat we need from youDemonstrated ability to interact with customers, employees and third parties in a way that reflects highly on the hotel, the brand and the CompanyNeat personal presentationResponsible Service of Alcohol (QLD RSA)What we offerWorld class colleague facilities including excellent subsidised village accommodationwith a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.An exciting and ever-changing colleague activities calendarfilled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.Extensive career developmentopportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerksplatform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careersWe are proud to be IHG and we know you will be too.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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