Customer Banking Specialist Role
This is an exciting opportunity to work with customers, helping them navigate their banking needs and requirements.
Key Responsibilities:
* Engage in in-depth conversations with customers to understand their financial goals and objectives.
* Support customers with account inquiries, maintenance, and applications for credit products.
* Conduct thorough financial assessments to identify areas of improvement and provide personalized recommendations.
* Educate customers on our in-branch technology and digital banking options, ensuring they have the tools needed to manage their finances effectively.
* Collaborate with colleagues to resolve customer issues and provide exceptional service.
Requirements:
* Proven experience in a customer-facing role, preferably in banking or finance.
* Excellent communication and interpersonal skills.
* Ability to build rapport with customers and tailor solutions to their needs.
* Knowledge of financial products and services, including Home Loans, Business Banking, and Financial Advice.
Benefits:
We offer a competitive salary, comprehensive training program, and opportunities for career advancement.