Key Responsibilities
We are seeking a seasoned technology vendor manager to oversee the procurement and management of our technology vendors. This key role requires strong negotiation skills, commercial acumen, and the ability to drive strategic planning and goal-setting.
* Trend Analysis
Monitor emerging sales trends in the technology sector to identify opportunities for improvement and recommend data-driven strategies to stakeholders.
* Vendor Management
Solve vendor-related issues through expert negotiations, contract renewals, and service level agreement monitoring to ensure seamless operations.
* Strategic Planning
Leverage your expertise in vendor management to participate in strategic planning and goal-setting initiatives that align with business objectives.
* Negotiation Strategies
Identify high-priority contracts and develop effective negotiation strategies to drive cost savings, quality improvements, and efficiency enhancements.
* Vendor Segmentation
Collaborate with leadership and stakeholders to segment technology vendors and recommend a managed strategic vendor base that supports business goals.
* Process Development
Develop and document common vendor management processes, tools, and templates in consultation with the procurement team to standardize operations.
* Innovation
Continuously innovate based on stakeholder feedback and shifting vendor ecosystems to stay ahead of industry trends.
* Data Analysis
Analyze complex data sources to draw meaningful conclusions and prioritize customer service initiatives.
* Risk Awareness
Provide education and training to stakeholders to build risk awareness and ensure compliance with SLAs.
* Risk Assessment
Perform thorough risk assessments for new and critical vendors to guarantee SLAs are met and business continuity is maintained.
* Vendor Spend Management
Maintain a single view of technology spend across vendors and provide visibility to key stakeholders to inform strategic decisions.
* Budget Review
Review expenditure against budget to ensure alignment with business outcomes and make adjustments as needed.
* Due Diligence
Maintain and monitor due diligence tasks for all vendors to ensure ongoing compliance and risk management.
About You
We are looking for a highly skilled and experienced technology vendor manager who can bring their expertise to this key role. The ideal candidate will possess:
* Education
A bachelor's degree in Business Management, Business Administration, Supply Chain Management, or an equivalent field.
* Experience
Proven experience as a vendor manager across technology service providers, with a track record of delivering successful outcomes.
* Negotiation Skills
The ability to negotiate supply contracts and achieve favorable pricing and commercial outcomes.
* Communication Skills
Excellent communication skills to develop solid working relationships and negotiate effectively with stakeholders.
* Business Acumen
Advanced business judgment and commercial acumen to drive strategic decision-making.
* Prioritization
The ability to prioritize and execute tasks in a high-pressure environment while maintaining attention to detail.
* Industry Knowledge
Knowledge of the latest industry developments and vendor trends to stay ahead of the competition.
Benefits
We offer a comprehensive rewards package that includes:
* Recognition Program
A valued rewards and recognition program that acknowledges outstanding performance.
* Employee Discounts
Discounts and cashback on hundreds of brands through our internal ignite app.
* Flexible Work Arrangements
Flexible work arrangements, including hybrid work environments and compressed workweeks.
* Novated Lease Options
Access to novated lease options via our partner RemServ.
* Paid Parental Leave
Access to paid parental leave to support work-life balance.
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