Job Title: Cluster Reservations Agent Cluster Reservations Agent Job Description: 1. We are seeking a skilled and experienced Reservations Agent to join our team. 2. The successful candidate will be responsible for handling and processing reservations, inquiries from all booking channels, analyzing and updating traveler requests tailored to their requirements. 3. This role involves pre-arrival checks to ensure guest history is linked and relevant booking information is updated. Follow-up on No-Shows and late cancellations, process charges appropriately. Proactively seek incremental revenue via upselling hotel F&B venues and services. 4. Candidates with previous experience in a 4 or 5 star hotel environment will be preferred along with the ability to work collaboratively in a fast-paced setting. Benefits: >