Are you a career-minded Quality Assurance Supervisor wanting to develop your career in the FMCG/Manufacturing world? Do you want to work close to home in a business that is both stable and growing? We have an exceptional opportunity for you! We are excited to be looking for an enthusiastic QA Supervisor to join our dynamic team at our busy Ingleburn Manufacturing site. This role is responsible for ensuring timely and effective implementation of our policies, procedures, and activities involved in assuring the quality of our award-winning manufactured products. This is known as a 'wet' site so you will need to be comfortable working in and around raw protein. You will be working in a team that is passionate about doing things well and working together to achieve our goals. No two days will be the same, but with a team that believes in working together, you will have the support you need to ensure our equipment runs efficiently and effectively. Key Responsibilities in this role include: Resource Management - Supervise and direct quality assurance technicians/auditors who are responsible for enforcing Good Manufacturing Practices and other quality-related policies in order to meet product quality standards. Implementing and Maintaining Manufacturing Standards - This includes reviewing production batch records for compliance purposes, auditing quality control to ensure compliance with regulatory standards, testing of finished products and raw materials, overseeing the "On Hold" product program including destruction of "Rejected" products and fulfilling required duties to meet product quality standards. Oversee and maintain continuous process improvements - This includes assisting in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments., making proactive recommendations and offering/presenting solutions to the Quality Systems & Regulatory Compliance Department Management to improve quality and work efficiency, and participate in all regulatory, third party and customer audits and inspections, and corrective action response To be successful in this role, you will need to: Have the proven ability to develop and maintain close working relationships with other department managers and supervisory personnel in order to meet and maintain product quality, identify, solve and prevent problems affecting product quality, maximize productivity, and comply with regulatory requirements. Provide QA team members with training, guidance and leadership in relationship to good manufacturing practices, good laboratory practices, good documentation practices, Maintain our SQF program, HACCP and site QMS systems in an audit prepared state Have proven experience Quality Management Systems, HACCP and Food Safety Programs within a Food Manufacturing Environment (essential) Have Tertiary qualification in food science / related agricultural science or relevant industry experience and training (ie HACCP) What We’re About Welcome to RPF, where we believe in keeping it Real. Since 1994, we have been Australia and New Zealand’s pioneers in fresher dog and cat nutrition. Our story is one of passion for a better way to care for pets, a belief in fresher nutrition, and an unwavering commitment to delivering this to pet parents and pets worldwide. We're dedicated to fostering authentic partnerships, encouraging real ambition, and providing real career opportunities for our employees to make a difference. Real means fresher ingredients and fresher methods. We'll never stop expanding, innovating, and trying new things. We compete in every pet category and channel, creating favourite brands such as Ivory Coat, Nature’s Gift, V.I.P. Petfoods, and Love ‘Em & Fussy Cat! Since the establishment of RPF, we have grown to over 900 people across Australia and New Zealand, China, Southeast Asia, and Europe. With the pet industry growing rapidly (a $15 billion industry!) and pets becoming increasingly important in our lives and homes, this is a unique opportunity to be a part of our remarkable growth story and advance your career. Why Join Us? Do work that matters. We’re pioneering in a new area of pet food, always striving for fresher. We’re restless, creating a better life for our pets. Make an impact and change the game. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to do your best work – and to make a real difference. Do you have a great idea for a new product or system improvement? We’re all ears! Growing and global. We’re growing fast! We now have a global presence across APAC and Europe regions, and we’re only getting started! Work with a pack of awesome, genuine people who are passionate about what they do. Grow your career with us. We’re big believers in lifelong learning. You’ll be given access to LinkedIn Learning, plus opportunities for internal mobility and leadership training to fast-track your career. Pets are part of our family : Access our Pawrental leave when you adopt a new cat or dog, pet carer, and compassionate leave. Generous perks including a day off for your anniversary, product discounts, volunteering days to help the community, novated leases, a rewards program, and parental leave! What’s Next? If you're ready to unleash your potential and make a real difference in the booming pet industry, then we want to hear from you! Should you be successful for an interview you can expect: An initial phone screen followed by 2 face-to-face interviews at a minimum A request for 2 references A Pre-Employment Medical We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. That’s why we’re committed to building inclusive teams that represent a variety of backgrounds and skills. If you need any reasonable adjustments, accessibility assistance, or would like to note which pronouns you use at any stage of our hiring process, just contact us at accommodations: careers@realpetfoodco.com.au. We look forward to hearing from you. Please note: NO agencies will be considered during this process. We encourage you to refrain from submitting unsolicited profiles