About Us
Western Dermatology is a well-established and busy dermatology practice providing comprehensive medical, surgical, and cosmetic skin care services. Our team is committed to delivering exceptional patient care in a professional, respectful, and supportive environment.
We are currently seeking an experienced and motivated Medical Receptionist to join our friendly and professional team on a casual basis with potential to permanent time.
This role is ideally suited to someone available Monday to Thursday afternoons (12 pm – 7 pm), with the flexibility to provide occasional cover during staff leave.
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Key Responsibilities
* Welcome and assist patients in a warm, courteous, and professional manner
* Manage telephone enquiries, appointment bookings, and patient flow
* Process billing, payments, and claims (including Medicare, DVA, TCA, and WorkCover)
* Provide administrative support to dermatologists, including scanning, faxing, and managing follow-ups
* Assist with light cleaning and restocking of consulting rooms
* Administer UV therapy treatments (training provided; guided by established protocols)
* Assist with clinic opening and closing procedures (training provided)
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About You
We are seeking a professional, dependable, and patient-focused Medical Receptionist who thrives in a fast-paced specialist clinic environment.
To be successful in this role, you will demonstrate:
* Previous experience as a Medical Receptionist (essential – applications without experience will not be considered)
* Minimum of 1 year of medical receptionist experience is required
* Proven ability to work both independently and as part of a team
* Excellent communication, organisational, and multitasking skills
* High attention to detail and accuracy
* Proficiency with medical practice software and computer systems
* A caring, professional, and respectful manner with patients and colleagues
* Discretion and a strong commitment to patient confidentiality
* Neat, professional presentation and a positive, proactive attitude
Please apply only if you are genuinely interested in working within a fast-paced specialist medical clinic and are committed to maintaining the highest standards of service and patient care.
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Why Join Western Dermatology?
* Reputable and busy specialist dermatology practice
* Supportive, friendly, and professional work environment
* Training provided for specific in-practice procedures (including UV therapy)
* Convenient weekday hours — no weekend work
* Opportunity to be part of a respected team known for clinical excellence and quality patient care
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How to Apply
If you're an experienced Medical Receptionist who enjoys a fast-paced specialist environment and takes pride in providing exceptional patient service, we'd love to hear from you.
Please email your cover letter and resume to:
Please note: Only shortlisted applicants will be contacted.